Reaching the paper
Write to Us
One telephone, one street address, two mailboxes and the form further down. Two people between them read everything that comes in, and most of it goes back out the same working day.
Four ways
| Way | Where it goes |
|---|---|
| Telephone | +1 (401) 861-3427, Thursday to Sunday, 11 am to 5 pm Eastern |
| Letters, questions, fronts we should look at | openings@thecoveregister.com |
| Corrections and anything on this site that is wrong | daybook@thecoveregister.com |
| Post | Stringcourse LLC, , Providence, RI |
The paper is read Thursday to Sunday between 11 am and 5 pm Eastern. Anything that arrives outside those hours waits until somebody opens it, and no page here suggests otherwise.
The form
What happens to a letter
Read by a person. Answered by the same person. Kept while the exchange is live and a short while after, because a second letter almost always concerns the first.
No mailing list exists, so nobody can be added to one by accident. Put a question and it gets answered; put none and nothing follows. The privacy notice accounts for each of the four fields.
Corrections come first
This paper is written from observation, and observation is wrong sometimes. The second mail address exists because of that.
Give us the page and the sentence. Whatever the sentence rests on gets looked at again, and then one of two things happens: the page is amended with its review date, or an answer comes back setting out why it survives. Neither takes longer than a working day.
The most useful corrections we get are from people who work in a building we described from outside, and we would rather have one of those than a hundred compliments.
Three questions this paper cannot answer
- What a particular building is. Every entry describes a kind of front rather than a named place, so we have nothing to look up for you. Where the records are will get you there in an afternoon, free.
- Whether something is safe to enter. Every front in this paper is read from outside. We have never been inside any of them beyond a lobby open in working hours, and we would be inventing an answer.
- Anything about a fare. The search on the front page is run by an outside service. We cannot see a booking, change one, cancel one or find out what happened to one.
Fronts we should look at
The best letters we get, and the reason the paper has entries at steps four and five at all.
Worth including: the kind of front, what caught your eye, and the step you would put it at. Worth leaving out: a bare address, since an address is precisely what these pages never carry.